May 31,2021
Judging posts exclusively by their content is like studying cigarettes to understand their toxicity. It’s one useful form of data, but to understand what smoking can do to people’s lungs, study the lungs, not just the smoke.
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January 16,2021
Twitter and Facebook have set a precedent in removing Trump from their platforms—but can they apply the same principle globally? Salil Tripathi explores this question, using the dangerous speech framework.
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July 29,2020
While online speech is rarely implicated in initial violent incidents, social media platforms increasingly feature dangerous speech afterward – which increases the risk of additional violence.
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July 10,2020
This piece by Adriana Stephan of the Stanford Internet Observatory offers a clear side-by-side comparison of online platforms’ hate speech policies and enforcement mechanisms.
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June 22,2020
This paper presents seven proposals for how internet companies can more effectively address harmful content on their platforms, protect freedom of expression, and provide a better experience for their users.
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March 16,2020
Researchers discuss Twitter’s repeated failure to deal with harmful content, including DSP Executive Director Susan Benesch, Dr. J. Nathan Matias of Cornell’s Citizens & Technology Lab, and Rebekah Tromble of George Washington University.
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July 12,2019
Earlier this week, Twitter announced a new rule against language that dehumanizes others on the basis of religion. This change is a step in the right direction, but in order to truly mitigate offline harms, the company must define dehumanizing speech by its likely effect on others in addition to the literal content of the speech.
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May 28,2019
The new Christchurch Call to Action is largely vague and symbolic, but it may be worthwhile since it prompts internet companies to expand their collaborations against harmful and especially terrorism-promoting content online.
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June 19,2018
By referring to immigrants who “pour into and infest our Country,” President Trump has invoked a malevolent vocabulary – one which has striking similarities to rhetoric which has preceded episodes of intergroup violence.
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April 09,2018
DSP Executive Director Susan Benesch, J. Nathan Matias of Princeton University, and several other independent researchers launched a collaborative study with Twitter to test whether awareness of the rules affects user behavior.
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December 19,2017
DSP Executive Director Susan Benesch talks with Mashable about Twitter’s new policy of evaluating users’ off-platform behavior when deciding to suspend accounts.
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November 29,2017
Sadly, it’s not new that Donald Trump vilified a group of people with spurious claims from a terrible source: today,…
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August 15,2017
In this essay, Susan Benesch points out that content ‘takedown’ by Internet companies is not the only solution to harmful speech online. She highlights projects organized by civil society – not governments or platforms – to diminish harmful speech and support its targets. It was published by the Berkman Klein Center for Internet & Society in a collection of essays on harmful speech online.
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October 14,2016
This guide offers recommendations for those who wish to engage in counterspeech online, based on the findings of our two year study of hateful speech and counterspeech on Twitter.
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October 14,2016
This report from our two year study of hateful speech and counterspeech on Twitter reviews existing literature on counterspeech, examines cases of counterspeech through the vector in which it was delivered, and develops a taxonomy of counterspeech strategies.
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